Help users recognize, diagnose, and recover from errors of sriwijayaair.co.id

Help users recognize, diagnose, and recover from errors

"Error messages should be expressed in plain language (no codes), precisely indicate the problem, and constructively suggest a solution."

The truth is, I'm not really sure it is a problem, but I'll act as it is.

Remember this one?


Pict 1. The alert
Well as you know they use the wrong grammar that i've just noticed it now! wow!!
It should be written as "Destination route must be chosen" not "choose" and for 
Recommendation: Change it!
Severiy Rating 1/4

2. Field Cannot Use some search

the next problem is this one. I know that it should be written in Flexibility and efficiency of use but this is about time we're talking about.
Pict 2. The filght search form
Users have to select destination and arrival route by the list when the site should provide some search box with suggestion for not choosing the route too long because it's in list.

Recommendation: Use datalist instead so users are given more that just one option about how to select routes.

Severity Rating 2/4


Thanks. it will be published soon

thanks for connection, Akim and Fachry :***

1 comment:

  1. Untuk masalah pertama, sangat keren anda mengomentari masalah grammar-nya. :D
    Untuk masalah kedua, betul sekali bahwa sebaiknya mungkin menggunakan data list agar user bisa menginput nama tujuan sekaligus muncul suggestionnya.

    ReplyDelete